Privacy Policy

Information in accordance with Art. 13 GDPR

The protection of your personal data is of particular concern to us. Therefore, we process your data exclusively in line with legal provisions (GDPR, TKG (Telecommunications Act) 2003). In this privacy policy declaration, we inform you about the most important aspects of data processing with regard to our website and our company. To this end, we constantly ensure that our IT and infrastructure are state of the art and store your data under lock and key. Your data will be used for compiling quotations and order processing, for sending information and for service and maintenance purposes. This enables us to provide you with fast and rapid processing, even many years after purchasing one of our products.

In addition, we keep you informed about innovations and changes to our products, as well as interesting facts. For this purpose, we store the following data (if available): salutation / name / company name / address / e-mail address / web address / telephone number, fax number / contact person / industry; as well as the following additional data for commercial partners: general information about the company / information on visits / product portfolio.

Contacting us

If you contact us using the form on our website or via e-mail, we will store the data you provide for twelve months for the purpose of processing the enquiry and in event of follow-up questions. We shall not disclose this data without your consent.

Data storage

In addition, we will also store the following data for the purpose of processing the contract: name, address, telephone number, e-mail address. The data you provide are necessary for the performance of the contract or for the implementation of pre-contractual measures. We are unable to enter into the contract with you without this data. No data is transferred to third parties, with the exception of the transfer to the processing banking institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/dispatch company commissioned by us with the delivery of the goods, and to our tax advisor for the fulfilment of our obligations under tax law. Furthermore, the following data: name, address, goods purchased, and date of purchase will be stored until the expiry of the product liability. The data processing is carried out on the basis of the legal provisions of Section 96 (3) TKG as well as Art 6 (1) (a) (consent) and/or (b) (necessary for the performance of the contract) of the GDPR.


Our websites use cookies. Cookies are small text files which are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our offerings user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit. If you do not wish this, you can configure your browser such that it informs you about the placement of cookies, enabling you to only allow this in individual cases. If you deactivate cookies, the functionality of our website may be limited.


This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, to compile reports on website activity for website operators, and for providing other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by configuring the appropriate settings in your browser. However, please note that if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data collected on you by Google in the manner and for the purposes set out above.

Newsletter and sending information

We reserve the right to send you a newsletter or information about innovations in our company by e-mail. For this purpose, we will use the e-mail address you have provided and the declaration of your consent in our T&Cs when concluding the contract of purchase. In order to provide you with targeted information, we also collect and process information provided voluntarily on areas of interest, buyer flow analysis, birthday, and postcode. You may cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office[at] We will then remove you from our newsletter distribution list immediately.

Your rights

You are generally entitled to the rights of information, correction, erasure, restriction, data portability, withdrawal, and objection. At your request, we shall immediately take further steps to correct or erase the data. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated, you are entitled to lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

Place of performance and jurisdiction

The place of performance for both parties is the registered office of Pelmondo GmbH. The parties to the contract agree that the court with jurisdiction over Wels shall have jurisdiction over all legal disputes arising from this contract in accordance with Section 104 JN (Jurisdictional Standard). All contractual relationships shall be governed by Austrian law, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

Pelmondo GmbH
Jutogasse 3
4675 Weibern
© 2019

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